Terms of Service

1.1. Herbal Solutions UAB and Herbert (“We”, “Us”, “Our”) are brand names and registered trademarks, used and operated by: Herbal Solutions
Ukmerges st. 126, LT-08100 Vilnius, Lithuania.

Whenever You will be buying anything on the Website You will be entering into a contractual relationship with Us and this contractual relationship shall be bound and determined by these Terms and applicable laws.

1.2. In order to use the Website and make any purchase on the Website You must meet the following minimal requirements:

(a) You have read these Terms and agree to be bound by them;

(b) You are of legal age to use the Website and/or to enter into a remote contract via online means, as required by Your local laws;

(c) You are using the Website for Your own personal interest and do not seek to use the Website for the interest of any other business entity or subject, regardless of it being a natural or a legal person.

1.3. Please note that the Website is intended and designed for adult users only. The Website is not and will never be intended for use by children or minors.

1.4. We have the right to prohibit You from accessing and using the Website or any of its features if We have a reason to believe that You do not comply with the requirements set out in Clause 1.2. above or if We have a reason to believe that You are in breach of any other provision of these Terms.

2.1.1. By using Our services – digital subscription to the interactive herbal database, You will gain access to various resources including but not limited to quizzes, practical know-how, and tips and tricks for herbal remedies. These resources cover a range of topics related to identifying, preparing, and using herbs for wellness purposes. They are specifically designed to provide users with reliable information and practical guidance on herbal remedies (“Services” or “Herbal knowledge platform”).

2.1.2. All Services are provided in digital form and are deemed fully and finally delivered once the relevant digital content becomes available for Your use.

2.1.3. The Services are provided for entertainment purposes only and do not constitute medical or professional advice. They are not a substitute for consultation with a qualified professional.

2.1.4. Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the Services for Your personal use.

2.1.5. By requesting immediate access to the Services, You expressly consent to their performance beginning before the end of the statutory withdrawal period and acknowledge that You will lose your 14-day right of withdrawal once the Services have been fully performed.

2.2.1. In addition to Our Services, We may offer physical products and digital publications (“Goods”), including a personalised herbal remedies book prepared specifically for You and electronic books (“Book” “E-book”) delivered by download link or email.

2.2.2. The personalised Book constitutes goods made to the consumer’s specifications or clearly personalised for individual needs. Please ensure all information You provide is accurate and complete as the final product will be prepared accordingly. We are not responsible for errors resulting from incorrect or incomplete information supplied by You.

2.2.3. To the extent permitted by applicable law, orders for personalized or custom Goods are final once placed and cannot be cancelled or returned, except where the Goods are defective, damaged in transit, or not as described. This section does not limit any non-excludable statutory rights. For California residents, if a limited or no-refund policy applies, we disclose it prominently at checkout or on the Website as required; if we fail to do so, you may be entitled to a refund within the time provided by law.

2.2.4. E-books are deemed delivered and fully provided when the download link or account access is made available to You. File formats and any device/software requirements will be disclosed at checkout or via other means. You are responsible for ensuring compatibility.

2.2.5. If the Goods You receive are defective, corrupted, damaged, or not as described, You must notify Us within a reasonable time after delivery (or, for E-books, of first access) at support@oldwaysremedies.com. We may request reasonable evidence (e.g., photos, error screenshots) and may, where appropriate, provide a replacement file, replacement item, or a refund.

2.2.6. Physical Books are produced in compliance with applicable requirements for printed publications and other relevant laws. Digital Goods (E-books) are provided in compliance with applicable consumer protection and digital content laws.

2.2.7. All essential characteristics, specifications, and other relevant information about the Goods (including size, format, materials, and technical requirements for E-books) are provided on the relevant product description page of the Website and/or during the checkout process. Please read this information carefully before placing Your order, as it forms part of these Terms.

2.2.8. Unless otherwise stated, title to physical Goods passes to You upon delivery as risk of loss passes upon delivery to the carrier if shipping is arranged by You, or upon delivery to Your address if arranged by Us. For E-books, no title to intellectual property transfers; You receive only the limited use licence as described in Clause 8.8.

2.2.9. Once you have placed your order on the Website and made the payment, We will process Your order within 1-3 business days. After Your order is processed You should receive the Goods within 4-14 business days if shipping will not be affected by natural occurrences.

2.2.10. You are responsible for providing a correct and complete shipping address at the time of purchase. If the Goods were undelivered because of incorrect/incomplete/outdated address, unclaimed, or refused, the order will be considered delivered, and no refund or replacement will be issued. We are not liable for lost or stolen packages.

2.2.11. We are not responsible for Goods that are marked as delivered to the address provided by You. If the shipment tracking status shows “Delivered” (in Our internal systems or other) and You are unable to locate the shipment, We are not responsible, and no refund or replacement will be issued. You are responsible to make proper arrangements for receiving the expected Goods to the shipping address that You listed in Your order.

2.2.12. Estimated production and delivery times are provided for convenience and are not guaranteed. The shipping terms may be affected by, including but not limited to, customs, natural occurrences, transfers to the local carrier in your country or air and ground transportation strikes or delays. We will not be responsible for such delays, and You are not entitled to a cancellation, refund or chargeback.

2.2.13. Some of the Goods are personalized and made in accordance with Your specifications or individual needs. Once the production begins, order cannot be cancelled or refunded. You are responsible for the accuracy of all personalization details (name spelling, text, and other input information) provided during the order process.

3.1. The currently applicable prices and Subscription terms are shown on the Website checkout page. Prices may change from time to time as permitted by these Terms.

3.2. Unless stated otherwise at checkout, prices include applicable VAT where required by law. Shipping fees for Goods and any customs, duties, or similar charges (if applicable) will be shown or calculated at checkout.

3.3. By placing an order, You authorize Us (and Our payment processors) to charge the total amount due to your selected payment method.

3.4. We may store an encrypted payment token issued by Your payment provider to process recurring Subscription charges and subsequent transactions. The token itself does not contain payment card details.

3.5. If you enable the One-Click Payment feature, you agree that:

(a) We may securely use the encrypted payment token and Your stored shipping details to process future transactions without requiring additional confirmation from You;

(b) You must not share commercial offers or links intended specifically for You, as these may be linked to your One-Click Payment feature;

(c) We will not be liable for any losses or damages arising from your failure to keep your credentials secure or from sharing such links, except where required by law.

3.6. We will make an electronic receipt or invoice available after each successful payment.

4.1. If You order a recurring payment plan for accessing the Goods and Services (“Subscription”) You will be billed monthly, every 6 months, or at another frequency depending on the frequency of the Subscription plan You selected at the time of Your purchase. The Subscription fee will be withdrawn from Your credit or debit card which You will provide upon placing Your order on the Website.

4.2. Your subscription to the Herbal knowledge platform will auto-renew for successive periods of the same duration selected at purchase at the then-current rate, unless You cancel before the end of the current period. Please note that the Subscription will remain active until cancelled. This means Your Subscription will automatically renew at the end of each billing period unless You cancel it before the date on which the current Subscription period ends and the next billing cycle begins (“Renewal Date”). The Subscription fee will be charged using the payment method You provided unless You update or cancel Your Subscription before the Renewal Date.

4.3. Your payment method will be charged as follows:

(a) On first purchase of a Subscription, Your payment method is charged the then-current price for the selected duration of access to the Herbal knowledge platform.

(b) If you continue your Subscription after the initial term, We will continue to charge the then-current regular rate for each subsequent term until You cancel.

4.4. If You purchased a multi-period prepayment plan, or You move off a promotional rate, renewal will be offered at the then-current non-promotional rate.

4.5. You may cancel your Services Subscription at any time by emailing support@oldwaysremedies.com. Cancellations are effective at the end of Your then-current billing period as We will stop future recurring charges. We may collect any fees incurred prior to the effective cancellation date.

4.6. We reserve the right to change the price of Subscription plans at any time. If the price of Your Subscription changes, will notify You before the change takes effect. If You do not agree to the price change, You may cancel Your Subscription before the new price takes effect.

5.1. By agreeing to these Terms and making a purchase on Our Website you confirm to Us, that:

(a) You are at least 18 years old or above the legal age applicable in Your country for entering into any distance agreement;

(b) Your provided contact, billing and personal information is true and correct;

(c) You are paying for the Services with the credit card that belongs to You or the owner of the credit card has authorized You to use the card and such authorizations were issued in a form which is required by law in your place of residence;

(d) You are purchasing the Services for personal use only.

5.2. You may not use Our products for any illegal or unauthorized purpose nor may You, in the use of the Service, violate any laws. All contents of the Services, including graphic designs and tests, belong to the ownership of the Provider. All contents of Our Services are protected and governed by copyright laws and each individual use of any copyrighted content without the Provider’s licence constitutes a violation of Our copyright.

5.3. You acknowledge that the Website does not have to be accessible all the time, especially with regard to the necessary hardware and software maintenance works performed from time to time.

5.4. By Agreeing to these Terms, You confirm that You understand that the Services may not be refused once they are provided to You. However, You have the right to terminate Your membership at any time with no additional costs and You will not be charged for any Services that were not provided to You – You will only have to pay for the Services that were delivered to You prior termination.

6.1. The Provider is not responsible if information made available on this Website is not accurate, complete or current. Any reliance on the material on this Website is at Your own risk. The Website may contain quizzes and/or games that aim to improve Users’ knowledge. By using these quizzes and/or games, You agree that they are provided for public use with no guarantee of validity or accuracy of the results and are not to be interpreted as professional advice.

6.2. The Provider made every effort to display as accurately as possible the colours and images in tests that appear on the Website. We cannot guarantee that Your devices screen display of any colour will be accurate.

6.3. The Provider does not warrant that the Services will be uninterrupted or error free. The Provider shall not be responsible for any Service interruptions, including, but not limited to, system failures or other interruptions that may affect the receipt, performing, completion or settlement of transactions or the Services.

6.4. We reserve the right to cancel your request to purchase our Services and reject any payments that You make on the Website if We have reasonable ground to believe that:

(a) You are buying our Services for industrial or commercial use (including reselling or leasing) or for third party use;

(b) You are younger than 18 years of age;

(c) You have not read these Terms.

7.1. To protect Your personal information, We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. To find out more about how We use and process personal data please read Our Privacy Policy.

8.1. All intellectual property that can be found on the Website or received while using Our Services or Goods (including, for clarity, E-books and the content of any physical books), including but not limited, the content of Services, copyrights, logos and trademarks and all other intellectual property contained therein, including but not limited to any content, is owned by Us.

8.2. Users of the Herbal knowledge platform are forbidden to reproduce, edit, transmit, publish or lend any materials or intellectual property related to the Services, including but not limited to digital content supplied and/or provided by Us in whole or in part without Our prior written consent.

8.3. No part of these Terms can be interpreted as a transfer of intellectual property rights in relation to the Goods or Services.

8.4. We shall have the right, for the purpose of enforcing intellectual property rights, to impose restrictions on the number of devices or types of devices on which digital content related to the Services or Goods can be used.

8.5. If any User of the Herbal knowledge platform acts in contravention with these Terms, We will suspend access to the relevant digital content (including, where applicable, E-books), notwithstanding Our right to recover from the User the loss suffered as a result of or in connection with the infringement including any expenses incurred (lawyers costs, etc.).

8.6. We grant You a limited, non-exclusive, non-transferable, and non-sublicensable licence to access and use the Services, including any software, web application, or, if applicable, any mobile application that We may make available, solely for Your personal use and in accordance with these Terms. Any use of the Services other than as specifically authorized herein, without Our prior written permission, is strictly prohibited, will terminate the licence granted herein, and will violate Our intellectual property rights. If We make a mobile application available in the future, You authorize Us, subject to Your device configurations, to automatically install updates to such application following appropriate notice of such updates.

8.7. Subject to the limited licence rights granted under these Terms, We own all right, title, and interest in and to the Website, including all text, graphics, images, audio, video, or other materials made available via the Services or Goods, and all associated intellectual property rights. You acknowledge that the Website is protected by intellectual property rights and other laws. You will not reproduce, distribute, modify, create derivative works of, publicly display, perform, republish, download, store, or transmit any of the Services or any Content from the Goods, except as expressly permitted under these Terms or by mandatory law.

8.8. Purchases of E-books or other digital Goods provide You with a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download and use the E-book for your personal, non-commercial use on compatible devices, subject to any reasonable download/activation limits. No title or intellectual property right in the E-book file transfers to You.

8.9. When purchasing a physical personalised Book, You acquire ownership of the physical copy only upon delivery. No intellectual property rights in the Book’s content are transferred. Scanning, photographing, digitising, or otherwise reproducing the content for distribution is prohibited except as permitted by mandatory law.

9.1. Since all Services are in digital form only, by agreeing with these Terms the User confirms that he/she understands that the Services shall be considered as delivered to the User from the moment when a particular digital content (i.e. access to the Herbal knowledge platform or E-books) becomes available to the User.

9.2. Digital content (including access to the Herbal knowledge platform and E-books) is deemed delivered when We make a download link or account access available to You. Except where required by applicable law, purchases of delivered digital content are non-cancellable and non-refundable. If the digital content is defective, corrupted, or not as described, We will re-supply, replace, or refund.

9.3. Goods made to Your specifications or personalized for You (including physical Books) are non-refundable, except where the Goods are defective, damaged in transit, or not as described.

9.4. Nothing in this Section limits any non-excludable statutory rights or remedies You may have under applicable law. Where a province or state requires specific disclosures or provides cancellation rights if disclosures are missing or delivery is late, We will comply

9.5. The Provider is not obliged to make any refunds for any cancellations of Services that were delivered to You prior to the cancellation, unless otherwise stated in these Terms.

9.6. If You wish to cancel Your access to the Herbal knowledge platform, You may do so at any time by emailing support@oldwaysremedies.com. Your cancellation will take effect at the end of Your then-current billing period.

9.7. If the Goods and/or Services you receive are defective, corrupted, damaged, or not as described, You must notify us within 14 days of receipt (or, for E-books, of first access) at support@oldwaysremedies.com. We may request reasonable evidence (e.g., photos, error screenshots) and will, where appropriate, provide a replacement file, replacement item, or a refund. This clause is without prejudice to your statutory rights under applicable consumer law.

10.1. If You have any complaints regarding the Services You may contact Our customer support at any time. We will put Our best efforts to deal with complaints as soon as possible.

10.2. These Terms and the entire legal relation between You and Us shall be subject to the law of Delaware, except when consumer laws would set a specific applicable law or jurisdiction.

11.1. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARY COMPANIES, OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE WEBSITE, INCLUDING ITS MATERIALS, PRODUCTS, OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE WEBSITE, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING DAMAGES ARISING FROM LINKS THAT MAY BE PROVIDED BY THE SERVICES OR THIRD PARTIES TO EXTERNAL SITES OR RESOURCES, SOFTWARE DAMAGES YOUR DEALINGS WITH OR PARTICIPATION IN PROMOTIONS OF ADVERTISERS FOUND ON OR THROUGH THE SERVICES, OR ANY GOODS OR SERVICES SOLD BY SUCH THIRD PARTIES. WE WILL NOT BE LIABLE FOR PROBLEMS CAUSED BY OTHERS, THE WRONGFUL OR UNLAWFUL ACTIONS OF THIRD PARTIES, OR AN ACT OF GOD. AS SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY APPLY TO YOU IN LESSER EXTENT. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY COMPANIES OR AFFILIATES IS LIMITED TO THE GREATEST EXTENT THAT IT CAN BE LIMITED UNDER SUCH STATE LAW.

11.2. AS SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY APPLY TO YOU IN LESSEN EXTENT. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY COMPANIES OR AFFILIATES IS LIMITED TO THE GREATEST EXTENT THAT IT CAN BE LIMITED UNDER SUCH STATE LAW.

11.3. The Website may provide links to other websites maintained by third parties. Any information, products, software, or services provided on or through third-party sites are controlled by the operators of such sites and not by Us. When You access third-party sites, You do so at your own risk.

11.4. BY AGREEING TO THESE TERMS YOU CONFIRM THAT YOU UNDERSTAND THAT ALL SERVICES PROVIDED BY US ARE FOR RECREATIONAL PURPOSES ONLY. THE PROVIDER SHALL NOT BE RESPONSIBLE FOR ANY DAMAGES OR LOSS WHICH WOULD BE IN RELATION TO USE OF THE SERVICES FOR OTHER PURPOSES THAN STATED IN THESE TERMS OF SERVICE.

11.5. WE DO NOT WARRANT THAT THE WEBSITE OR ANY OF ITS CONTENT WILL BE ACCESSIBLE AT ALL TIMES, UNINTERRUPTED OR ERROR FREE.

11.6. WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES ABOUT THE CORRECTNESS, ACCURACY, TIMELINESS, OR RELIABILITY OF THE WEBSITE OR THIRD-PARTY SITES. USE OF ANY INFORMATION ON THE WEBSITE OR THIRD-PARTY WEBSITE IS AT THE USER’S OWN RISK. UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY RELIANCE ON INFORMATION OBTAINED THROUGH THE WEBSITE.

11.7. We honour the privacy of Our customers, thus all testimonials and/or comments displayed on the Website might have fictional names and associative pictures. The identity of the consumers is known to Us, but We will never display Our users’ true names or images, except when a user gives its express consent to display his/her name and/or image.

11.8. Please note that We collect customer reviews through various channels, including direct Website submissions, post-purchase email surveys, user account feedback forms, and automated tools such as third-party APIs and notifications. To ensure authenticity, We implement verification measures - such as linking reviews to specific transactions or requiring user authentication - and actively monitor for fraudulent or automated reviews. When sharing customer reviews, We comply with all applicable data protection laws while preserving the integrity of genuine reviews.

11.9. All submitted reviews are subject to moderation to ensure they meet Our content guidelines and Terms. We reserve the right, in Our sole discretion, to remove or choose not to publish any reviews, including but not limited to those that contain offensive language, personal data, unverifiable claims, or statements that could be interpreted as legal, financial, or medical advice. We also reserve the right not to display reviews that are deemed irrelevant or inconsistent with Our community standards. Reviews that align with these standards and contribute to Our customer community may be displayed on the Website.

12.1. If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms of service, such determination shall not affect the validity and enforceability of any other remaining provisions.

12.2. The User may not transfer or assign or sell any rights or obligations under these Terms or otherwise grant any third party a legal or equitable interest without the Provider’s prior written consent. The Provider reserves the right to transfer or assign these Terms or any right or obligation under these Terms at any time.

12.3. The User can review the most current version of the Terms at any time on this page. The Provider reserves the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to the Website.

Company: Herbal Solutions

Address: Ukmerges st. 126, LT-08100 Vilnius, Lithuania

Reg. number: 306729964

Phone number:

Email: support@oldwaysremedies.com